#License tag office wichita ks professional#

Preferred Knowledge, Skills and AbilitiesĪbility to assess if customers may be under the influence of drugs or alcohol. Knowledge of and adherence to safety policies and procedures.Ībility to identify counterfeit, foreign, or mutilated money. Good listening skills with the ability to process information quickly to make recommendations or propose solutions to a customer’s needs or problems.Ībility to stay calm in a fast-paced environment without showing stress or frustration.Ībility to use computer keyboard and standard toll equipment including ticket printer and reader, credit card machine, receipt printer, DATIM, counting machine, etc.Ībility to use phone and radio communications.Ībility to use common hand tools (e.g., screwdriver, plier) and office supplies.Ībility to multi-task – communicating with headquarters while keeping traffic flow maximized.

#License tag office wichita ks professional#

Excellent customer service skills to communicate in a professional and positive manner.Ībility to clearly understand and communicate in English while providing customer service.May occasionally be exposed to materials or waste from vehicles and barking or biting animals within vehicles.Ĭontinuous exposure to dark and light conditions (natural and other lighting). Occasional loud noise, exposure to fumes, and/or airborne particles or chemicals. Generally works within a confined toll booth in close proximity to moving vehicles.Ĭontinuously works with computerized equipment and must view computer monitor.Ĭontinuous exposure to all weather elements (high heat/cold/high humidity/dust exposure/rain/snow/ice).įrequently exposed to hazardous conditions including slippery walking surfaces. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment described here is representative of the general work environment for the position. Successful completion of job tasks impacts customer satisfaction and external company image. Decision making is typically done independently within established company guidelines in regard to decisions affecting the individual’s work tasks. Negotiation and persuasion is used with external customers. The position coaches and trains others in an informal manner. This position works independently and as part of a team, including providing input and problem solving with others to complete tasks. May perform minor repairs of toll equipment.Īdditional duties may be assigned as business needs require. Winter: Spread salt and shovel sidewalks and around booths. Receive and verify customer information for unpaid tolls, currency in denominations of $50 or more, and credit card by phone log.Īssist KHP troopers and IMC in locating vehicles.Īssist with custodial duties as needed (sweeping/picking up trash/wash windows/clean bathrooms).

Process all acceptable forms of payments. Prepare clear and concise reports of daily work activity, including accountability for money received.Īssist self-pay customers and removal of objects from self-pay machines. Notify IMC on issues such as car accidents, intoxicated customers, damage to turnpike property, customer reported issues, etc. Notify IMC when unacceptable vehicle enters turnpike (unsafe vehicles, over height/wide loads).

Monitor KTA radio communication system and respond accordingly.Įnsure work areas are clean and organized. Monitor K-TAG lanes and equipment to ensure proper traffic flow. Greet customers in a professional manner and assist with reasonable requests whenever possible, including when language barriers exist.Įducate customers on interoperability, open road tolling, and KTAG usage.

Visually see and count axles to classify vehicles correctly on exit to collect the appropriate toll.Ĭollect tickets and money and process credit card payments issue change and receipts.Įnter information using computer keyboard and other computerize equipment.